{"id":6864,"date":"2019-11-13T12:57:21","date_gmt":"2019-11-13T05:57:21","guid":{"rendered":"http:\/\/cstc.vn\/blogtsk\/?p=6864"},"modified":"2019-11-13T12:57:22","modified_gmt":"2019-11-13T05:57:22","slug":"lang-nghe-tich-cuc-se-giup-cong-viec-thang-tien-day-la-cach-thuc-hien","status":"publish","type":"post","link":"https:\/\/cstc.vn\/blogtsk\/lang-nghe-tich-cuc-se-giup-cong-viec-thang-tien-day-la-cach-thuc-hien\/","title":{"rendered":"L\u1eafng nghe t\u00edch c\u1ef1c s\u1ebd gi\u00fap c\u00f4ng vi\u1ec7c th\u0103ng ti\u1ebfn. \u0110\u00e2y l\u00e0 c\u00e1ch th\u1ef1c hi\u1ec7n"},"content":{"rendered":"\n

S\u1ed1ng \u1edf n\u01b0\u1edbc ngo\u00e0i c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t kinh nghi\u1ec7m h\u1ecdc t\u1eadp c\u00f3 gi\u00e1 tr\u1ecb. Ch\u1ec9 c\u1ea7n h\u1ecfi\nc\u1ef1u Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh IBM Sam Palmisano, ng\u01b0\u1eddi \u0111\u00e3 ghi nh\u1eadn th\u1eddi gian \u1edf Nh\u1eadt B\u1ea3n\nl\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng trong s\u1ef1 ph\u00e1t tri\u1ec3n chuy\u00ean nghi\u1ec7p c\u1ee7a m\u00ecnh. T\u1ea1i sao, b\u1ea1n\nc\u00f3 th\u1ec3 t\u1ef1 h\u1ecfi. B\u1edfi v\u00ec trong th\u1eddi gian n\u00e0y, anh \u0111\u00e3 h\u1ecdc c\u00e1ch l\u1eafng nghe. Theo\nMcKinsey Quarterly, Palmisano cho bi\u1ebft, t\u00f4i \u0111\u00e3 h\u1ecdc c\u00e1ch l\u1eafng nghe b\u1eb1ng\nc\u00e1ch ch\u1ec9 c\u00f3 m\u1ed9t m\u1ee5c ti\u00eau duy nh\u1ea5t: hi\u1ec3u. T\u00f4i ch\u1ec9 c\u1ed1 g\u1eafng hi\u1ec3u nh\u1eefng g\u00ec ng\u01b0\u1eddi \u0111\u00f3\n\u0111ang c\u1ed1 g\u1eafng truy\u1ec1n \u0111\u1ea1t cho t\u00f4i. T\u00f4i \u0111\u00e3 nghe l\u1eddi ph\u00ea b\u00ecnh ho\u1eb7c ph\u1ea3n \u0111\u1ed1i ho\u1eb7c\nthuy\u1ebft ph\u1ee5c.<\/p>\n\n\n\n

S\u1ed1ng \u1edf Nh\u1eadt B\u1ea3n bu\u1ed9c anh \u1ea5y ph\u1ea3i d\u00e0nh s\u1ef1 ch\u00fa \u00fd c\u1ee7a m\u00ecnh ch\u1ec9 \u0111\u1ec3 hi\u1ec3u\nh\u01a1n l\u00e0 l\u00ean k\u1ebf ho\u1ea1ch cho nh\u1eefng g\u00ec anh \u1ea5y n\u00f3i ti\u1ebfp theo ho\u1eb7c ch\u1ecdc v\u00e0o l\u1ed7 h\u1ed5ng\ntrong cu\u1ed9c tranh lu\u1eadn c\u1ee7a ai \u0111\u00f3. Anh \u1ea5y \u0111\u00e3 kh\u00e1m ph\u00e1 ra ngh\u1ec7 thu\u1eadt l\u1eafng nghe tuy\u1ec7t\nv\u1eddi, nh\u01b0 t\u00f4i \u0111\u00e3 gi\u1ea3i th\u00edch, c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n ti\u1ebfn xa trong s\u1ef1 nghi\u1ec7p ho\u1eb7c gi\u00fap\n\u0111\u01b0a c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a b\u1ea1n l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi.<\/p>\n\n\n\n

\u0110i\u1ec1u quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd l\u00e0 nghe v\u00e0 l\u1eafng nghe kh\u00f4ng gi\u1ed1ng\nnhau. H\u1ea7u h\u1ebft ch\u00fang ta \u0111\u1ec1u \u0111\u00e1nh gi\u00e1 qu\u00e1 cao kh\u1ea3 n\u0103ng l\u1eafng nghe c\u1ee7a m\u00ecnh, nh\u01b0\nHarvard Business Review vi\u1ebft, nh\u01b0ng nh\u1eefng ng\u01b0\u1eddi l\u1eafng nghe \u0111\u1eb7c bi\u1ec7t\nchia s\u1ebb m\u1ed9t v\u00e0i \u0111i\u1ec3m chung m\u00e0 t\u1ea5t c\u1ea3 ch\u00fang ta c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi m\u1ed9t ch\u00fat \u0111\u1ec3 c\u1ea3i\nthi\u1ec7n k\u1ef9 n\u0103ng l\u1eafng nghe c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u, l\u1eafng nghe t\u1ed1t th\u00fac \u0111\u1ea9y vi\u1ec7c t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng\nl\u00e0m vi\u1ec7c an to\u00e0n v\u1ec1 m\u1eb7t t\u00e2m l\u00fd. Khi \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3, h\u1ecd\nc\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng \u0111\u00f3ng g\u00f3p \u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd. Do \u0111\u00f3, nh\u00f3m c\u1ee7a b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i cao\nh\u01a1n \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t.<\/p>\n\n\n\n

L\u1eafng nghe c\u1ea9n th\u1eadn th\u00fac \u0111\u1ea9y s\u1ef1 hi\u1ec3u bi\u1ebft gi\u1eefa c\u00e1c b\u00ean, ngay c\u1ea3 khi \u0111\u1ed1i m\u1eb7t\nv\u1edbi s\u1ef1 b\u1ea5t \u0111\u1ed3ng. Nghi\u00ean c\u1ee9u ch\u1ec9 ra r\u1eb1ng n\u1ebfu b\u1ea1n mu\u1ed1n thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi, b\u1ea1n\nn\u00ean \u0111\u00f3ng khung \u0111i\u1ec3m c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng khu\u00f4n kh\u1ed5 \u0111\u1ea1o \u0111\u1ee9c c\u1ee7a \u0111\u1ed1i th\u1ee7.\nThay v\u00ec tranh lu\u1eadn v\u1edbi \u0111am m\u00ea, c\u00f3 l\u1ebd t\u1ed1t h\u01a1n l\u00e0 l\u1eafng nghe c\u1ea9n th\u1eadn v\u00e0 tr\u1ea3 l\u1eddi d\u1ef1a\ntr\u00ean quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Sau \u0111\u00f3, m\u1ed9t khi b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn, b\u1ea1n\nc\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n \u0111\u1ed1i v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n

L\u1eafng nghe c\u1ea9n th\u1eadn c\u00f3 th\u1ec3 gi\u00fap t\u1ea1o ra c\u00e1c \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i\nkinh doanh ti\u1ec1m n\u0103ng. Bernard T. Ferrari, tr\u01b0\u1edfng khoa kinh doanh c\u1ee7a \u0110\u1ea1i\nh\u1ecdc Johns Hopkins, \u0111\u00e3 t\u1eebng vi\u1ebft: l\u1eafng nghe t\u1ed1t, ho\u1ea1t \u0111\u1ed9ng\nt\u00edch c\u1ef1c v\u00e0 k\u1ef7 lu\u1eadt c\u1ee7a vi\u1ec7c th\u0103m d\u00f2 v\u00e0 th\u1ea9m tra th\u00f4ng tin\nthu \u0111\u01b0\u1ee3c t\u1eeb nh\u1eefng ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ed1 l\u01b0\u1ee3ng c\u1ee7a n\u00f3 l\u00e0 ch\u00eca\nkh\u00f3a \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n t\u1ea3ng ki\u1ebfn \u200b\u200bth\u1ee9c t\u1ea1o ra nh\u1eefng hi\u1ec3u bi\u1ebft v\u00e0 \u00fd t\u01b0\u1edfng m\u1edbi.<\/p>\n\n\n\n

N\u00f3 c\u0169ng gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd. Qu\u00e1 th\u01b0\u1eddng\nxuy\u00ean, c\u00e1c c\u00f4ng ty t\u1eadp trung v\u00e0o nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n cung c\u1ea5p m\u00e0 b\u1ecf qu\u00ean nh\u1eefng g\u00ec ng\u01b0\u1eddi\nd\u00f9ng c\u1ee7a h\u1ecd mu\u1ed1n. H\u1ecd kh\u00f4ng l\u1eafng nghe nh\u1eefng ph\u1ea3n h\u1ed3i c\u00f3 gi\u00e1 tr\u1ecb v\u00e0 cu\u1ed1i c\u00f9ng khi\u1ebfn\nkh\u00e1ch h\u00e0ng xa l\u00e1nh.<\/p>\n\n\n\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi l\u1eafng nghe tuy\u1ec7t v\u1eddi<\/p>\n\n\n\n

D\u1ef1a tr\u00ean nghi\u00ean c\u1ee9u c\u1ee7a Harvard Business Review v\u1edbi g\u1ea7n 3.500 ng\u01b0\u1eddi tham\ngia, \u0111\u00e2y l\u00e0 m\u1ed9t v\u00e0i m\u1eb9o m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb nh\u1eefng ng\u01b0\u1eddi nghe xu\u1ea5t s\u1eafc.<\/p>\n\n\n\n

1. \u0110\u1eb7t c\u00e2u h\u1ecfi<\/p>\n\n\n\n

Trong khi n\u00f3 r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1ea3m b\u1edbt s\u1ef1 ch\u00fa \u00fd trong khi ng\u01b0\u1eddi kh\u00e1c \u0111ang\nn\u00f3i, nh\u1eefng ng\u01b0\u1eddi nghe t\u1ed1t nh\u1ea5t s\u1ebd ti\u1ebfn th\u00eam m\u1ed9t b\u01b0\u1edbc v\u00e0 \u0111\u1ecbnh k\u1ef3 \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3\nc\u00f3 th\u00eam th\u00f4ng tin. B\u1eb1ng c\u00e1ch n\u00e0y, h\u1ecd \u0111\u1ed3ng th\u1eddi cho th\u1ea5y r\u1eb1ng h\u1ecd \u0111ang ch\u00fa \u00fd, c\u1ed1\ng\u1eafng l\u00e0m r\u00f5 m\u1ecdi s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 th\u1ecfa m\u00e3n s\u1ef1 t\u00f2 m\u00f2 c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

V\u00e0, t\u1ea5t nhi\u00ean, n\u00f3 r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ec3 ch\u00fa \u00fd \u0111\u1ebfn c\u00e2u tr\u1ea3 l\u1eddi m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3\ngi\u1ea3 \u0111\u1ecbnh v\u00e0 \u0111\u1ecbnh ki\u1ebfn \u200b\u200bn\u00e0o. N\u1ebfu t\u00f4i h\u1ecfi m\u1ed9t c\u00e2u h\u1ecfi t\u00f4i \u0111\u00e3 bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi, sau \u0111\u00f3\nt\u00f4i s\u1ebd c\u1ed1 g\u1eafng ph\u00f9 h\u1ee3p v\u1edbi c\u00e2u tr\u1ea3 l\u1eddi trong khu\u00f4n kh\u1ed5 hi\u1ec7n c\u00f3 c\u1ee7a t\u00f4i. Nh\u01b0ng n\u1ebfu\nt\u00f4i \u0111\u1ebfn v\u1edbi n\u00f3 v\u1edbi m\u1ed9t tinh th\u1ea7n c\u1edfi m\u1edf, t\u00f4i s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng h\u1ecdc \u0111\u01b0\u1ee3c \u0111i\u1ec1u\ng\u00ec \u0111\u00f3.<\/p>\n\n\n\n

2. H\u00e3y \u1ee7ng h\u1ed9, kh\u00f4ng ph\u00f2ng th\u1ee7<\/p>\n\n\n\n

\u0110\u1ec3 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng an to\u00e0n, nh\u1eefng ng\u01b0\u1eddi l\u1eafng nghe t\u1ed1t l\u00e0m cho c\u00e1c \u0111\u1ed1i\nt\u00e1c \u0111\u00e0m tho\u1ea1i c\u1ee7a h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3. H\u1ecd l\u00e0m nh\u01b0 v\u1eady b\u1eb1ng c\u00e1ch th\u1ec3 hi\u1ec7n s\u1ef1\nt\u1ef1 tin v\u00e0o h\u1ecd, thay v\u00ec qu\u00e1 quan tr\u1ecdng ho\u1eb7c ph\u00f2ng th\u1ee7.<\/p>\n\n\n\n

\u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng khi nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i, trong \u0111\u00f3 b\u1ea3n n\u0103ng \u0111\u1ea7u\nti\u00ean c\u1ee7a ch\u00fang ta c\u00f3 th\u1ec3 l\u00e0 ph\u1ea3n \u1ee9ng ph\u00f2ng th\u1ee7. Thay v\u00e0o \u0111\u00f3, ch\u00fang ta b\u00e1o hi\u1ec7u\nr\u1eb1ng ch\u00fang ta t\u00edch c\u1ef1c l\u1eafng nghe, ch\u00fang ta c\u00f3 th\u1ec3 thu\nth\u1eadp th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb.<\/p>\n\n\n\n

Ch\u00fang ta c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o ra nh\u1eefng \u0111\u1ed9t ph\u00e1 v\u1ec1 b\u1ea3n th\u00e2n. V\u00ed d\u1ee5: v\u1edbi c\u00f4ng ty\nbi\u1ec3u m\u1eabu tr\u1ef1c tuy\u1ebfn JotForm c\u1ee7a t\u00f4i, ch\u00fang t\u00f4i th\u01b0\u1eddng xem c\u00e1c bi\u1ec3u m\u1eabu c\u1ee7a m\u00ecnh\nnh\u01b0 m\u1ed9t c\u00e1ch \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u. Nh\u01b0ng b\u1eb1ng c\u00e1ch l\u1eafng nghe ng\u01b0\u1eddi d\u00f9ng, ch\u00fang\nt\u00f4i nh\u1eadn ra r\u1eb1ng nhi\u1ec1u kh\u00e1ch h\u00e0ng quan t\u00e2m nhi\u1ec1u h\u01a1n \u0111\u1ebfn vi\u1ec7c h\u00e0nh \u0111\u1ed9ng tr\u00ean d\u1eef\nli\u1ec7u \u0111\u00f3 ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u \u00fd ngh\u0129a c\u1ee7a n\u00f3 \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

3. \u0110\u01b0a ra g\u1ee3i \u00fd<\/p>\n\n\n\n

Cu\u1ed1i c\u00f9ng, c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u ph\u00e1t hi\u1ec7n ra r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi nghe t\u1ed1t nh\u1ea5t\nc\u00f3 xu h\u01b0\u1edbng \u0111\u01b0a ra ph\u1ea3n h\u1ed3i mang t\u00ednh x\u00e2y d\u1ef1ng cho ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i c\u1ee7a h\u1ecd. \u0110\u1ec3\nr\u00f5 r\u00e0ng, h\u1ecd \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t theo c\u00e1ch b\u00e1o hi\u1ec7u cho ng\u01b0\u1eddi n\u00f3i r\u1eb1ng h\u1ecd \u0111\u00e3 nghe\nnghe, tr\u00e1i ng\u01b0\u1ee3c v\u1edbi vi\u1ec7c tranh lu\u1eadn ho\u1eb7c ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 ch\u1edd \u0111\u1ebfn l\u01b0\u1ee3t \u0111\u1ec3 c\u00e2n\nnh\u1eafc. Ho\u1eb7c, n\u1ebfu b\u1ea1n mu\u1ed1n cho ph\u00e9p ng\u01b0\u1eddi n\u00f3i ti\u1ebfp c\u1eadn gi\u1ea3i ph\u00e1p c\u1ee7a ri\u00eang h\u1ecd ,\nc\u00e1c chuy\u00ean gia khuy\u00ean b\u1ea1n n\u00ean \u0111\u1eb7t ra m\u1ed9t c\u00e2u h\u1ecfi, ch\u1eb3ng h\u1ea1n nh\u01b0, t\u00f4i t\u1ef1 h\u1ecfi \u0111i\u1ec1u\ng\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu b\u1ea1n ch\u1ecdn l\u00e0m X?. \n\nS\u1eed d\u1ee5ng\nnh\u1eefng l\u1eddi khuy\u00ean n\u00e0y, hy v\u1ecdng, b\u1ea1n c\u00f3 th\u1ec3 n\u00e2ng cao k\u1ef9 n\u0103ng l\u1eafng nghe c\u1ee7a\nm\u00ecnh m\u00e0 kh\u00f4ng ph\u1ea3i chuy\u1ec3n \u0111\u1ebfn m\u1ed9t qu\u1ed1c gia m\u1edbi.\n\n\n\n<\/p>\n\n\n\n

Ngu\u1ed3n: https:\/\/www.fastcompany.com\/90421293\/being-a-great-listener-can-benefit-your-career-heres-how-to-do-it <\/p>\n","protected":false},"excerpt":{"rendered":"

S\u1ed1ng \u1edf n\u01b0\u1edbc ngo\u00e0i c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t kinh nghi\u1ec7m h\u1ecdc t\u1eadp c\u00f3 gi\u00e1 tr\u1ecb. Ch\u1ec9 c\u1ea7n h\u1ecfi c\u1ef1u Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh IBM Sam Palmisano, ng\u01b0\u1eddi \u0111\u00e3 ghi nh\u1eadn th\u1eddi gian \u1edf Nh\u1eadt B\u1ea3n … <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[81],"tags":[],"yoast_head":"\nL\u1eafng nghe t\u00edch c\u1ef1c s\u1ebd gi\u00fap c\u00f4ng vi\u1ec7c th\u0103ng ti\u1ebfn. \u0110\u00e2y l\u00e0 c\u00e1ch th\u1ef1c hi\u1ec7n - Blog TSK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cstc.vn\/blogtsk\/lang-nghe-tich-cuc-se-giup-cong-viec-thang-tien-day-la-cach-thuc-hien\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u1eafng nghe t\u00edch c\u1ef1c s\u1ebd gi\u00fap c\u00f4ng vi\u1ec7c th\u0103ng ti\u1ebfn. \u0110\u00e2y l\u00e0 c\u00e1ch th\u1ef1c hi\u1ec7n - Blog TSK\" \/>\n<meta property=\"og:description\" content=\"S\u1ed1ng \u1edf n\u01b0\u1edbc ngo\u00e0i c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t kinh nghi\u1ec7m h\u1ecdc t\u1eadp c\u00f3 gi\u00e1 tr\u1ecb. 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